Terms & Conditions – Rasa Food
Welcome to Rasa Food. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order.
Use of Our Website
Our website is provided for your personal use to browse menus, place orders, and learn about our services. Any misuse of the website, including attempts to interfere with its security, is strictly prohibited.
Orders and Payments
All orders placed through our website or app are subject to availability. Prices are displayed clearly at the time of purchase. We accept online payments through secure gateways. By placing an order, you agree to provide accurate and complete payment information.
Delivery Policy
We aim to deliver your food within the estimated time mentioned during checkout. Delivery times may vary based on location, order size, or unforeseen circumstances. Rasa Food will not be held liable for delays caused by factors beyond our control.
Cancellations and Refunds
Orders once confirmed cannot always be cancelled. If you wish to cancel, please contact us immediately. Refunds may be issued only if the cancellation request is made before the order is prepared. Refund timelines may vary depending on the payment method.
Allergies and Food Safety
While we take great care in food preparation, some dishes may contain allergens. Customers are advised to review menu details or contact us before ordering if they have specific dietary concerns. Rasa Food is not responsible for any allergic reactions.
Intellectual Property
All content on this website, including logos, images, and text, is the property of Rasa Food and may not be used without prior written permission.
Limitation of Liability
Rasa Food strives to provide high-quality products and services. However, we are not responsible for any indirect, incidental, or consequential damages that may arise from the use of our services.
Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our website after updates means you accept the revised terms.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
📞 Give Us A Call: (+65) 8221-5321
📧 Email Address: sales@rasafoods.com
📍 Office Location: 390 Victoria St, #03-09, Corporate Sales Office, Village Hotel Bugis, Singapore 188061